2 years 3 months ago
Link
Microsoft are making their auto-renewing subscriptions more flexible under pressure from the CMA, the UK's Competition And Markets Authority. The regulator's investigation began in 2019 and ended this past week, with the CMA saying they had "secured undertakings" that impact Xbox Live and Xbox Game Pass. The changes include Microsoft refunding and even cancelling subscriptions in cases where customers "haven't used their memberships for a long time."