Activision’s Justification for Its Much-Maligned Call of Duty Launcher Is Falling on Deaf Ears

5 months 3 weeks ago

Activision has moved to justify its new Call of Duty launcher ahead of the release of Modern Warfare 3, touting easier file management and seamless title switching.

Call of Duty HQ is the new platform from which Call of Duty games such as the imminent Modern Warfare 3 are launched, and replaces the Modern Warfare 2 app. It is not possible to jump straight into Modern Warfare 3, Modern Warfare 2, or battle royale Warzone via their own dedicated apps. Rather, players must log into Call of Duty HQ, find their game of choice via a Netflix-style launcher, then load the app. Call of Duty HQ is required to play either Modern Warfare 3, 2, or Warzone, and unlike parts of those games, Call of Duty HQ cannot be deleted if you want to play.

Modern Warfare 3, which was reportedly originally planned as a DLC expansion for last year’s Modern Warfare 2 before changed to a full price standalone release, sits within Modern Warfare 2. On PlayStation 5, Modern Warfare 3 does not have a Platinum trophy, much to the annoyance of players. Activision has yet to explain this, despite multiple requests for comment from IGN.

In a blog post, Activision said Call of Duty HQ “was developed to bring players benefits like Carry Forward, easier file size management, and more seamless switching between Call of Duty: Warzone and the latest annual releases”. “We are continuing to work on fine-tuning Call of Duty HQ to optimize the player experience as we launch Call of Duty: Modern Warfare 3 later this week.”

However, after a whopping 100GB+ download released overnight, Call of Duty HQ is anything but seamless. Players have expressed frustration at multiple logins just to get to the game they want to play, confusion around navigation the various menus, and the dreaded ‘update to restart’ message that appears frequently. The time it takes to play on PC seems especially annoying.

The overall install footprint of Call of Duty HQ as well as its associated games is enormous: on PS5 it weighs in at an eye-watering 232.9 GB. Of course, portions of Call of Duty can be deleted to reduce the storage footprint, but Activision has already warned players to expect bigger file sizes this year.

“The overall file size of Call of Duty HQ reflects our commitment for players to bring their inventories and progression with them from Modern Warfare 2 to Modern Warfare 3,” Activision said.

This statement has to do with the ability to carry forward player inventory and weapon progression from last year’s Modern Warfare 2 into Modern Warfare 3. In order to have weapons, operators, and other Modern Warfare 2 content available with Modern Warfare 3, extra files need to be downloaded upon installation. Additionally, select Modern Warfare 2 maps that carry forward to Modern Warfare 3 multiplayer also require storage space, Activision said.

Activision flagged “known issues” with Call of Duty HQ, which it plans to address following Modern Warfare 3’s launch. Here’s the list:

  • Physical Disc Identification: Players will encounter changes with how Call of Duty games are listed during the download and installation process. For example, some players who purchase the disc version of Modern Warfare 3, but do not already have Modern Warfare 2 installed will not see the Modern Warfare 3 icon until COD HQ has fully updated after a Day One patch.
  • Cross-Title Parties: Cross-Title Parties: Players who form parties within Modern Warfare 3 may be disbanded when switching to Call of Duty: Warzone. If this happens, players can party up again to play in Warzone. This will be corrected in an update shortly after launch of Modern Warfare 3.

It’s fair to say players really don’t like COD HQ. Here’s a snippet of the reaction:

Author
Wesley Yin-Poole

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