2 years 10 months ago
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A new debate has erupted surrounding Steam's two-hour refund policy.
If you weren't aware, Steam offers a refund for all game purchases, no questions asked, as long as your playtime is less than two hours and it's within two weeks of purchase.
It's a pro-consumer policy (or a cost-effective way to reduce the number of customer service staff, depending on who you ask), and the two-hour playtime threshold is intended to stop less trustworthy consumers from exploiting it.