3 years 5 months ago
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UPDATE 20TH NOV 2020: Sony has offered a workaround for the PS5 "queued for download bug" - and it doesn't require a factory reset.
In a tweet, Sony recommended those impacted by the troublesome bug restart their PS5 in safe mode, then rebuild the database.
This has worked for me, and I am now downloading the PS5 version of Mortal Kombat 11 having been unable to all week.