3 years 5 months ago
Link
Neither Microsoft or Sony were happy with how next-gen pre-orders went this year, Xbox boss Phil Spencer has said.
Amidst early morning rushes, online queues, numerous retailer fails and stolen deliveries, the launch of multiple next-gen consoles has been a bit of a mixed bag.
Speaking on The Verge's Decoder podcast, Spencer said both he and PlayStation head honcho Jim Ryan had "lamented" how frustrating an experience it had been for people simply trying to put down money for a console - and suggested something would have to change next time around.